Refund Policy

If for whatever reason you are unhappy with your Lucky Baby product you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it. 

To start a return, please contact us at contact@luckybabyorganics.com. We will be happy to help you. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at contact@luckybabyorganics.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale or discounted items.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.